Loss or theft of CTU card needs to be reported immediately. The card will be temporarily blocked, in case of the ISIC card, it will be also automatically deactivated in the Alive App. If found, it can be unblocked again.
Lost/stolen card can be reported:
- in person at the CTU Card Centre, Jugoslávských partyzánů 3, entrance B3, Praha 6
- by e-mail: prukazy@cvut.cz
- by phone: +420 224 358 472
The card owner is fully responsible for all transactions made with the card.