Looking for technical support? Do you need help with any application or functionality?

The applications throughout university are run by different providers mentioned mostly in the website footer. If it is not so it can be expected that the application is run by the university part responsible for the given domain. For example an application at the address https://something.fs.cvut.cz/ is run by Faculty of Mechanical Engineering (FS).

Generally the following can be applied:

  • if you have a problem with your local PC, printer, internet connection or with a local service provided by your faculty or some other university part, always contact the IT support of your faculty or university part,
  • if you have a problem with a university application or service, contact the university support,
  • if you have a problem with the CTU password, contact the university support of your faculty or university part,
  • if you have a problem with contact details, contact your faculty or university part support,
  • if you have a problem with an access to a building, contact your faculty or university part support.

 

Contacts for IS CTU technical support on faculties and other university parts

Please choose your faculty or university part from the list

Technical support for university applications is provided by the Computing and Information Centre of CTU (CIC). Services run by CIC are mentioned in menu under Our Services. CIC provides support through the HelpDesk CTU application. If you are an employee, student or have some other relation with CTU, you can log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “VIC_IT podpora” and describe your request. In urgent cases you can contact the support by phone.

application:
phone:
HelpDesk CTU
224-35-9779

CTU Password Administrators

The Faculty of Civil Engineering (FCE) provides services mainly to employees, students or other persons in relation with FCE. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “FSv_Hlášení problémů a požadavků” and describe your request. In urgent cases you can contact the support by phone or use the faculty IT department website or visit the IT department personally

application:
IT website:
phone:
office: 
HelpDesk CTU
VIC FCE 
224-35-9700
D-2079

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Mechanical Engineering (FME) provides services mainly to employees, students or other persons in relation with FME. Support services is provided through the FME HelpDesk application. In urgent cases you can contact the support by phone or use the faculty IT department website with frequently asked questions.

e-mail:
phone:
application:
FAQ:
helpdesk@fs.cvut.cz
224-35-9947
HelpDesk FME
HelpDesk FME – FAQ 

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Electrical Engineering (FEE) provides services mainly to employees, students or other persons in relation with FEE. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “FEL_SUPPORT” and describe your request. You can also use the faculty IT department website.

application:
e-mail:
phone:
IT website:
HelpDesk CTU
helpdesk@fel.cvut.cz
224-35-5855
website SVTI

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Nuclear Sciences and Physical Engineering (FNSPE) provides services mainly to employees, students or other persons in relation with FNSPE. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “FJFI_IT” and describe your request. You can also use the faculty IT department website.

application:
IT website:
CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Architecture (FA) provides services mainly to employees, students or other persons in relation with FA. Support is provided by e-mail. In urgent cases you can contact the support by phone.

e-mail:
phone:
cit@fa.cvut.cz
224-35-6262

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Transportation (FTS) provides services mainly to employees, students or other persons in relation with FTS. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “FD_Správa sítě” and describe your request. You can also use the faculty IT department website.

application:
e-mail:
IT website:
HelpDesk CTU
helpdesk@fd.cvut.cz
správa sítě FD

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Biomedical Engineering (FBME) provides services mainly to employees, students or other persons in relation with FBME. Support is provided by e-mail.

e-mail:
it@fbmi.cvut.cz

CTU Password Administrators Contact Data Administrators Access to Buildings

The Faculty of Information Technology provides services mainly to employees, students or other persons in relation with FIT. Support is provided by e-mail. You can also use the faculty IT department website.

e-mail:
IT website:
helpdesk@fit.cvut.cz
IT website FIT

CTU Password Administrators Contact Data Administrators Access to Buildings

The Klokner Institute (KI) provides services mainly to employees, students or other persons in relation with KI. Support is provided by e-mail.

e-mail:
podpora@klok.cvut.cz

Contact Data Administrators Access to Buildings

The Masaryk Institute of Advanced Studies (MIAS) provides services mainly to employees, students or other persons in relation with MIAS. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project “MUVS_Oddělení výpočetní techniky” and describe your request. In urgent cases you can contact the support by phone.

e-mail:
phone:
application:
helpdesk@muvs.cvut.cz
224-35-5065
HelpDesk CTU

CTU Password Administrators Contact Data Administrators Access to Buildings

The Department of Physical Education and Sport provides services mainly to employees, students or other persons in relation with CTU. Support is provided by e-mail. In urgent cases you can contact the support by phone.

e-mail:
phone:
stembvac@fel.cvut.cz
224-35-1890

CTU Password Administrators Contact Data Administrators Access to Buildings

The Institute of Technical and Experimental Physics provides services mainly to employees, students or other persons in relation with IEAP. Support is provided by e-mail. In urgent cases you can contact the support by phone.

e-mail:
phone:
helpdesk@utef.cvut.cz
224-35-9395

CTU Password Administrators Contact Data Administrators Access to Buildings

The University Center for Energy Efficient Buildings provides services mainly to employees, students, or other persons in relation with UCEEB. Support is provided by e-mail. In urgent cases you can contact the support by phone.

e-mail:
phone:
helpdesk@uceeb.cz
224-35-6789

CTU Password Administrators Contact Data Administrators

The Czech Institute of Robotics and Cybernetics provides services mainly to employees, students or other persons in relation with CIIRC. Support is provided by e-mail.

e-mail:
helpdesk@ciirc.cvut.cz

CTU Password Administrators Contact Data Administrators Access to Buildings

The Rectorate of CTU does not have its own IT support.

The Computing and Information Center of CTU provides support of end devices and network for the RCTU staff.

Contact Data Administrators Access to Buildings

The Computing and Information Centre (CIC) provides services mainly to employees, students or other persons in relation with CTU. Supportis provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button “Vytvořit” in the top menu, select the project „VIC_IT podpora“ and describe your request. In urgent cases you can contact the support by phone.

The Computing and Information Centre of CTU provides support of end devices and network for the staff of the Rectorate, the Central Library, the CTU Publishing House and the Computing and Information Centre.

e-mail:
phone:
application:
helpdesk@cvut.cz
224-35-9779
HelpDesk CTU

CTU Password Administrators Contact Data Administrators Access to Buildings

Česká Technika – CTU Publishing House does not have its own IT support.

The Computing and Information Center of CTU provides IT support of end devices and network for the CTN staff.

Contact Data Administrators

The Central Library provides services mainly to employees, students or other persons in relation with CTU. Support is provided through the HelpDesk CTU application. Log into HelpDesk CTU, click on the button „Vytvořit“ in the top menu, select the project „UK_Ústřední knihovna“ and describe your request. In urgent cases you can contact the support by phone.

application:
phone:
HelpDesk CTU
224-35-9938

The Computing and Information Center of CTU provides IT support of end devices and network for the Central Library staff.

CTU Password Administrators Contact Data Administrators Access to Buildings

The Service Facilities Administration of CTU provides services mainly to employees, students or other persons in relation with CTU. Support is provided by e-mail. In urgent cases you can contact the support by phone.

e-mail:
phone:
helpdesk@suz.cvut.cz
234-678-390

CTU Password Administrators Contact Data Administrators Access to Buildings

 



Content owner: CIC - Department of Integration and Coordination (81370), Last change: 30.04.2019